Cell phone technicians are responsible for troubleshooting and repairing mobile phones. They must be able to diagnose the cause of a problem, replace parts, and perform software updates to restore the device to full functionality. The skills required for this job include customer service, LCD, tablets, hardware, hand tools, electrical systems, HVAC, and new equipment. Telecommunications technicians are responsible for repairing or replacing damaged or malfunctioning equipment.
They can also test new devices, tune the equipment to improve its performance, and answer customer questions. For example, they can replace a broken screen on a mobile phone, diagnose technical problems, or connect your smartphone to portable devices. Some technicians specialize in particular products or brands such as iPhones, while others provide general repair and maintenance services.